| Issue ID | 1363267 |
| Internal NHTSA # | 10965986 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S550 |
| Model Year | 2013 |
| File date | 10/03/17 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | Problem 1: car sold to me without full disclosure. Silverstar motors in l. I city, ny sold me the car & withheld material information. The car had 4 damaged & defective wheels. This was disclosed to me by another dealer helms brothers. Tires were constantly losing air; front end would vibrate at highway speeds & was constantly in the shop. Silverstar gave me 4 new tires to compensate me for my troubles & i have already lost 2 of them in a few months. One was damaged last friday doing 10 miles an hour on archer avenue in queens ny hitting a pot hole. I was forced to purchase tire insurance knowing the problems i had with a previous 2006 mercedes cls 500 & this one. Manufactures should be held to higher standards for tires,& wheels strength & resilience. They should disclose to all buyers that low profile tires & large rims can be a major problem on city streets. Several months ago i was leaving an atm drive-in at chase bank; going 5 mph i side swiped the curb, lost air in both right tires & had to call for road service. Such little force to the tires caused a major problem & could at high speeds be deadly. I was fortunate that i was only going yes 5mph. The wheel & tire issues had car out of service at silver star for of 3-4 weeks. Problem # 2: engine light on. Helms brothers had car 3 x for 27 days. They pulled out engine & transmission to replace engine harness wiring. I picked up the car & the engine light went on again. They said there was an oil leak at one of the engine sensors & they cleaned it up & secured it. Again the 3rd time i returned because the engine light was on. Helms brothers said they missed one of the engine sensors, & cleaned it or replaced it and secured it. They also removed all the gas from the tank (5 gallons +/-) the third trip & put in a few gallons of new gas. The car was road tested one week more. The engine light stayed off. |
| Vehicle Mileage at Failure | 34000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLUSHING, NY |
| VIN pattern | WDDNG9EB8DAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |